Vendor terms

1. Free listings

Every listing on Colorado Elopement Guide is free and will stay free. Many listings start from public business information, as explained in our Editorial Policy. A free listing includes your name, category, region, contact links, Google rating, photos, inquiries from couples and a dashboard with your page views and clicks. If you would rather not be listed at all, ask and we remove the listing within one business day.

2. Claiming and accounts

Only the owner of a business or someone authorized by the owner may claim its listing. We may ask you to verify your connection to the business, for example by using an email address on the business's own domain or replying from the address listed on its website. We may refuse or revoke a claim that we cannot verify. You are responsible for everything done with your account, and for keeping your sign in links and password private.

3. Listing accuracy

Once you claim a listing, you are responsible for keeping it accurate. Your name, services, service area, contact details and description must be true and current. Do not claim awards, credentials, licenses, insurance or reviews you do not have. Ratings and review counts come from Google and cannot be edited by vendors or by us. If you change your business name, move or close, update the listing or tell us.

4. Photos and content you add

You may upload a cover photo and up to six gallery photos, and edit your description and contact links. By uploading a photo you confirm that you own it or have permission from the photographer and from any identifiable people in it to use it for marketing your business.

You keep ownership of everything you upload. You give Colorado Elopement Guide a non exclusive, royalty free license to host, resize, crop and display your photos and text on your listing and on pages of this site that link to your listing, for as long as the content is on your listing. We do not sell your photos or license them to anyone else. Delete a photo in your dashboard and we stop displaying it.

If someone tells us a photo infringes their rights, we may take it down while we look into it.

5. Prohibited content

Do not post or send through the site:

• content that is false, misleading or impersonates another business;
• photos you do not have the rights to, including other vendors' work presented as your own;
• sexually explicit, hateful, harassing or violent content;
• content that discriminates against couples on the basis of race, religion, sex, sexual orientation, gender identity, disability or any other protected characteristic;
• fake reviews, testimonials or ratings, or offers of payment for reviews;
• services that are illegal in Colorado, or that require a permit or license you do not hold;
• spam, malware, or links unrelated to your wedding services.

6. Inquiries from couples

When a couple uses the Check Availability form on your listing, we send their inquiry to you and to no other vendor. If you have claimed your listing, you get the full inquiry with the couple's email address as the reply address. If you have not, you get a notice that a couple asked about a date, and the inquiry waits for you until you claim.

You may use a couple's contact details only to answer their inquiry and to work with them on their wedding. Do not add them to a marketing list without their consent, sell or share their details, or contact them after they ask you to stop. Please reply promptly, even if the answer is no. We charge nothing for inquiries and take no commission on bookings.

7. Featured placement

Featured is an optional paid upgrade that places your listing near the top of the category and region pages it belongs to and adds a highlighted card. Featured listings are always marked with a visible Featured label so couples know the placement is promoted. During our launch we may also feature a rotating selection of vendors at no charge for a limited period; paid Featured vendors always appear ahead of them. Featured does not change your Google rating, does not hide or demote any other vendor, and does not mean we have reviewed or endorse your business. We decide the design and exact position of Featured placement and may change it, as long as it stays clearly labeled and meaningfully more prominent than a free listing.

8. Featured billing

• Price. Featured costs $40 a month, billed monthly in advance through Stripe, plus any sales tax that applies.
• First month offer. With the code FIRSTMONTH1, your first month costs $1. From the second month the regular price applies. The code works once per business and cannot be combined with other offers.
• Renewal. Your subscription renews automatically each month until you cancel. Stripe emails a receipt each time.
• Cancelling. Cancel anytime from the link in your Stripe receipt or by contacting us. Cancellation takes effect at the end of the period you have already paid for, and Featured stays on until then. Your free listing continues after that.
• Refunds. We do not refund partial months. If Featured placement was not shown for a meaningful part of a period because of a problem on our side, tell us and we will credit or refund that time.
• Failed payments. If a payment fails and is not fixed after Stripe's retries, Featured is turned off and your listing returns to a free listing.
• Price changes. We may change the price for new subscribers at any time. For existing subscribers we give at least 30 days notice by email before a change, except where the founding price lock below applies.

9. Founding price lock

The first 10 businesses to subscribe to Featured are founding members. A founding member keeps the $40 monthly price for as long as their subscription stays active without a break, even if the regular price goes up. The lock ends if the subscription is cancelled, lapses for non payment, or the listing is removed under section 11. It belongs to the business, not the person, and moves with the business if it is sold. It cannot be transferred to a different business.

10. Slot cap and waitlist

To keep Featured meaningful for couples, we allow at most 3 Featured listings per category in each region. When a category and region is full, you can join the waitlist from your dashboard or the Featured page. When a slot opens, we offer it to the waitlist in the order people joined. An offer stays open for a reasonable time, and if it is not taken we move to the next business. Joining the waitlist is free and does not commit you to pay.

11. Suspension and removal

We may edit, hide or remove a listing, revoke a claim, or end a Featured subscription if a business misrepresents itself, breaks these terms, mistreats couples who contact it through the site, or closes. Where we can, we tell you why and give you a chance to fix the problem first. If we end a Featured subscription for misrepresentation or another breach of these terms, we do not refund the current period. If we end it for any other reason, we refund the unused part of the period.

You can remove your own listing or close your account at any time by contacting us.

12. General terms

We do not guarantee any number of views, clicks, inquiries or bookings. The site is provided as is, and the liability limits in our Terms of Service apply to vendors too, except that for a paying vendor our total liability is limited to the amount you paid us in the 12 months before the claim. You agree to cover our reasonable costs if a third party brings a claim against us because of content you posted or how you dealt with a couple. These terms are governed by Colorado law. We may update them; for meaningful changes we email claimed vendors at least 30 days before they take effect.

Questions: use the contact page or write to Colorado Elopement Guide, 1905 Sherman Street, Ste 200 1074, Denver, CO 80203.